FAQ´s
ORDERS & CUSTOMIZATION
Absolutely. Each Alue Art piece is custom-made, allowing you to upload your most treasured images, which we then enhance and print on premium-grade aluminum for a stunning display.
We meticulously craft and ship your artwork within 2-3 business days.
Once shipped, delivery within the U.S. typically takes 4-6 business days, depending on your location.
If you're unsure whether your photo is suitable, feel free to reach out to us at contact@alueart.com.
Here's our advice for the best results:
Ensure Exceptional Image Quality
Capture your photo in high-quality resolution with good lighting to create a sophisticated and inviting ambiance.
Shoot at Eye Level
Take the photo at eye level to establish a perfect visual connection, enhancing the overall composition.
Focus on Unique Details
Opt for a close-up to highlight the unique and refined details of your subject, ensuring every feature is clearly visible.
Ensure Sharpness and Clarity
Make sure the photo is sharp and clear, reflecting the excellence and beauty you want to showcase in your print.
Avoid cutting off important features (like ears!) in the frame.
We also have a dedicated team that reviews all photos once orders are placed. If there's any issue with your photo, we'll contact you right away via email.
Yes, you’ll receive an exclusive preview of your artwork 1-4 days after placing your order.
You may request unlimited revisions until it meets your vision.
Yes, Alue Art offers a range of luxurious sizes to perfectly complement your space. Each size is designed to maintain high-resolution clarity and elegance.
Can I upload my own photo?
How long does it take to receive my artwork?
Is my photo good enough to use?
Can I preview my design before it’s printed?
Do you offer different sizes?
SHIPPING & DELIVERY
At this time, Alue Art exclusively serves customers within the United States, ensuring fast and reliable delivery.
Every Alue Art piece is securely packaged to preserve its pristine condition, arriving ready to hang and elevate your space with sophistication.
Do you ship internationally?
How is my artwork packaged?
RETURNS & GUARANTEE
Your satisfaction is our priority. If your artwork arrives damaged, please contact our concierge support within 48 hours of delivery, and we will swiftly resolve the issue.
Due to the custom nature of our pieces, we do not offer refunds. However, we provide unlimited revisions before printing to ensure your design is perfect.
What if my order arrives damaged?
Do you offer refunds?
CARE & MAINTENANCE
Simply wipe your artwork with a soft, dry microfiber cloth to maintain its lustrous finish. Avoid harsh chemicals or abrasive materials.
No. Our UV-resistant printing technology ensures your artwork retains its vibrancy and brilliance for years to come.
How do I clean my Alue Art piece?
Will my artwork fade over time?
CURRENCIES & PAYMENTS
We accept all major debit and credit cards, including Visa, Visa Debit, Mastercard, American Express, and more.
Your payment is securely processed by Stripe Payments.
Our payments are processed in United States Dollar.
Which payment methods do you accept?
In which currency are payments processed?
ABOUT ALUE ART
At Alue Art, we transform your cherished memories into exquisite aluminum masterpieces. Every piece is crafted with precision, elegance, and durability, ensuring your artwork stands the test of time with an opulent finish.
What makes Alue Art unique?